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Privacy Policy

Data Controller (Personal Data Responsible Party)

The person responsible for personal data is Jorge Leonardo Romero Medina, National ID (C.C.) 1118827474, located at Cra 23 No. 13–56, Riohacha, La Guajira, Colombia (hereinafter, the “Website Manager”).
Contact email: info@hogarversatil.org

Data Collected on This Website and Purpose of Processing

Contact forms (first name, last name, email)

We collect first name, last name, and email through contact forms to enable direct communication with the Website Manager—whether to ask questions, leave comments, submit suggestions, request a service/product, or request any other information.
If you do not provide the minimum required data, the Website Manager will be unable to respond.

Blog comments (name and email)

We collect name and email to allow users to comment on the Website blog.

Service payments (name, last name, address, phone, email, tax ID)

If you purchase a service, we may request name, last name, address, phone number, email, and tax identification number to process everything related to the customer and payment.

Newsletter (name, phone, email)

With the user’s express and voluntary consent, we may collect name, phone number, and email to send automated newsletters that may include advertising, promotions, and other information about services and/or products offered by the Website Manager.

Client area access (email)

We collect email to allow access to the client area, based on the information provided when creating the account.

Age Requirement

If the user is under 16 years old, they must have authorization from a parent or legal guardian to provide personal data. The Website Manager cannot effectively verify users’ ages and therefore is not responsible if a user does not comply with this requirement.

Your Rights (Access, Correction, Deletion, Portability, etc.)

The Website Manager will strive to ensure that Website use, content, and personal data processing are handled correctly. Users may exercise their rights of access, rectification, cancellation, portability, erasure (“right to be forgotten”), or objection by emailing info@hogarversatil.org, in accordance with applicable data protection laws.

Sharing Data With Third Parties

The Website Manager does not share user data with third parties. If sharing becomes necessary to:

  • deliver contracted services,
  • send the newsletter,
  • comply with legal obligations, or
  • administer the Website,

then appropriate confidentiality agreements will be established between the parties.

Third-Party Links

This Website may include links to third-party sites with privacy policies that are separate from the Website Manager’s. Accessing those sites is the user’s responsibility, including reviewing and deciding whether to accept their policies.

Forms

1) Contact forms

Users/clients/participants may find forms that facilitate communication with the Website Manager to ask questions, submit comments, request quotes, book services, or request the exercise of their rights.
Not providing the minimum required personal data will prevent the Website Manager from responding. This processing is considered legitimate as part of a pre-contractual step. The Website server and the Website Manager’s email server will process the data.

2) Advertising / marketing forms

We request users’ express and voluntary consent to collect the minimum data needed to send advertising and commercial information related to the Website Manager’s services/products. This data is added to an automated email marketing list managed by the processor indicated below. Processing in this section is based on the data subject’s consent.

3) Blog comment forms

To help prevent spam, inappropriate messages, and to maintain proper tracking, we may request name, email, and website to identify users who comment on blog posts. This data will be visible to other users of the Website.
If you do not want your data to be visible, contact the Website Manager at info@hogarversatil.org.
Processing is handled by the Website server and is based on the data subject’s consent.

4) Service request processing forms

We collect the user’s/client’s/participant’s data so the Website Manager can process requested services. This processing is legitimate due to the contractual relationship with the client/participant. Data is stored on the Website server.

Data Processors (Third Parties)

The Website Manager relies on third parties to properly provide services and products. Appropriate confidentiality agreements are entered into, and compliance with personal data protection regulations is verified.

Data provided to these third parties may not be used for purposes not authorized by the data subject.

For transparency, the third parties include:

In specific cases, the Website Manager may use tools not listed above if they better support a particular task. If that happens, users/clients/participants will be notified as appropriate.

Newsletter-Related Policies

These policies are considered a complementary part of the Website’s Terms & Conditions and apply equally in case of a dispute. The privacy and intellectual property policies are the same as those stated in the Website Terms & Conditions.

A “newsletter” is a digital bulletin sent periodically by the Website Manager to subscribers through an external email service provider, which the user has joined voluntarily.

The Website Manager is not obligated to send newsletters on a fixed schedule and may send them at their discretion. Users may exercise rights of access, rectification, cancellation, or objection by following the instructions included in the footer of each newsletter.

Users must not share newsletter content with third parties, as doing so would violate the Website Manager’s copyright. The only permitted distribution channel is the one managed and/or authorized by the Website Manager.

The Website Manager is not responsible for third-party content included in the newsletter. Any disputes must be handled directly with the person or company referenced.

All newsletter materials are protected by the Website Manager’s copyright. If materials belong to third parties, it is understood the Website Manager has the authorization to use them as agreed with the author.

Data Retention (Duration of Processing)

  • Billing and purchases: Personal data provided for invoicing and purchasing services/products will be stored for the legally applicable period by the billing platform.
  • Newsletters and blog comments: Personal data will be stored for as long as the data subject wishes to remain subscribed. Users may unsubscribe at any time using the automatic option included in each email, or by writing to info@hogarversatil.org.

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